Find answers to common questions about Kape Balai's products and services
Filipino coffee, particularly varieties like Barako, is known for its strong, full-bodied flavor and distinct aroma. Our coffee beans are grown in the rich volcanic soil of the Philippines, contributing to their unique taste profile.
We offer a wide range of Filipino coffee varieties including Barako, Arabica, Robusta, and Excelsa. Each variety is carefully selected and roasted to bring out its unique characteristics.
Store your coffee in an airtight container in a cool, dry place away from direct sunlight. Avoid refrigeration as coffee can absorb other flavors. For best results, consume within 30 days of roasting.
Yes, we do! Our Lazada shop is open every Friday, allowing us to ship orders on Saturdays and Sundays, our designated shipping days. We use local couriers for deliveries every Saturday and Sunday. For bulk orders, we also ship via Victory Liner for pickup in Cubao, Pasay, Sampaloc, and Antipolo.
Yes, we ship to select international locations. Shipping time and cost vary depending on the destination.
Baguio City: 1-2 business days
Nationwide (Philippines): 3-5 business days
International Shipping: 7-14 business days, depending on the destination
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our website or the courier’s tracking system.
Yes! For orders of 20 pieces or more, we offer various discount tiers based on the number of items purchased. Contact us to learn more about your discount.
Yes, we do! You can send your proposal to shopnow@kapebalai.com or call 0995 4 800 600 to discuss the terms that will be mutually beneficial for both parties.
Yes, we issue an Official Receipt for all transactions.
Oo, nagpapadala kami sa buong Pilipinas. Ang aming Lazada shop ay bukas tuwing Biyernes upang maipadala ang mga order sa Sabado at Linggo, na siyang aming nakatakdang shipping days. Ginagamit namin ang mga lokal na courier para sa pagpapadala tuwing Sabado at Linggo. Para sa maramihang order, nagpapadala rin kami sa pamamagitan ng Victory Liner para sa pick-up sa Cubao, Pasay, Sampaloc, at Antipolo.
Oo, nagpapadala kami sa piling international na lokasyon. Ang oras ng pagpapadala at halaga ng shipping ay nakadepende sa destinasyon.
Para sa loob ng Baguio City: 1-2 business days
Para sa National Shipping (Pilipinas): 3-5 business days
Para sa International Shipping: 7-14 business days depende sa destinasyon
Kapag naipadala na ang iyong order, makakatanggap ka ng tracking number sa pamamagitan ng email. Maaari mong gamitin ito upang i-track ang iyong package sa aming website o sa tracking system ng courier.
Oo! Para sa mga order na 20 piraso o higit pa, nag-aalok kami ng iba't ibang discount tiers depende sa dami ng iyong order. Makipag-ugnayan sa amin upang malaman ang iyong discount.
Oo, maaaring magpadala ng proposal sa aming email shopnow@kapebalai.com o tumawag sa 0995 4 800 600 upang mapag-usapan ang mga terms na magiging kapaki-pakinabang sa parehong panig.
Oo, nag-i-issue kami ng Official Receipt para sa lahat ng transaksyon.
We work directly with local farmers and follow strict quality control measures from bean selection to roasting and packaging. Each batch undergoes quality testing before shipping. Our Single Origin Coffee has been checked and profiled by our partner Cup Profiler to guarantee premium quality.
We collaborate with local Filipino farmers who practice sustainable farming methods. We ensure fair compensation and support community development in coffee-growing regions.
We offer medium and dark roasts, carefully processed to highlight the best flavors of each coffee variety.
Our ground coffee and coffee beans have a shelf life of 6 to 12 months when properly sealed and stored. To maintain quality and flavor, keep them in a cool, dry, and dark place, away from direct sunlight and excessive moisture.
Direkta kaming nakikipagtulungan sa mga lokal na magsasaka at sumusunod sa mahigpit na quality control mula sa pagpili ng beans hanggang sa roasting at packaging. Bawat batch ay sumasailalim sa quality testing bago ito ipadala. Ang aming Single Origin Coffee ay sinuri at pinrofila ng aming partner na Cup Profiler upang matiyak ang kalidad.
Nakikipagtulungan kami sa mga lokal na magsasaka sa Pilipinas na gumagamit ng sustainable farming methods. Sinisigurado rin naming makatarungan ang kanilang kompensasyon at sinusuportahan ang pag-unlad ng kanilang mga komunidad.
Nag-aalok kami ng medium at dark roast, na maingat na pinoproseso upang maipakita ang pinakamahusay na lasa ng bawat uri ng kape.
Ang aming ground coffee at coffee beans ay may shelf life na 6 hanggang 12 buwan kapag naka-seal nang maayos at nakalagay sa tamang storage. Para mapanatili ang kalidad at lasa, itago ito sa malamig, tuyo, at madilim na lugar at iwasan ang direktang sikat ng araw o labis na kahalumigmigan.